Spotlight Warrnambool

Poor and lazy customer service. Asked for a small sized blanket as there were only queen size in store. Was told there is no stock and they didn’t know when the delivery would arrive. Later I was able to order through click and collect on the same day. The store seems to be understaffed as well.

A big well done to Julie in the blinds area. It makes a difference when you deal with staff that know what you probably need and how to make the right decision. Our choice was the right one, but a faulty part in the blind has us looking to replace it. Julie's customer service come to the forefront, and we got a refund on the faulty item and repurchased. Great job Julie, well done spotlight. 👍👍

good to browse here, lots of items marked down at certain times

Always a good experience, staff are always welcoming and friendly

I could have bought at least 4 items, none of them had prices on them couldn't be bothered taking them to the counter, so didn't buy anything and went elsewhere 😔

Generally have what I am after. Like all Spotlight stores let down by only 1 person at checkout.

I spent thousands of dollars buying fabrics over the years in Spotlight I had no issues. I bought alot of clearance sales worth $140 dollars of fabric today at Warrnambool Spotlight . As I went to the counter I was serve with 2 staff mind u there was no one there it was 10am in the morning. The young lady was nice and helpful. The old lady name Jolie how ever was being races..and giving me bud attitude, she made it clear she doesnt want to serve me had sarcasm talking to her self O my God, O my God O my God..everytime she was counting and rolling the fabric and had along breath after ward. That went on for 2min... I have the right to be shopping there and don't need bud attitude and treat me differently coz I have differently race. It sad that this day Racism still exists everywhere in Australia.