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Shade 'N' Sails PTY LTD

Shade 'N' Sails PTY LTD

4.4(24 reviews)See reviews ↓·Ballarat

About the company

Shade 'N' Sails PTY LTD is an Australian awning and outdoor blind company founded in 1999. It operates a manufacturing facility in Ballarat and employs a team of 29 professionals. The company specialises in designing, manufacturing, and installing custom outdoor shade solutions, with all products designed and manufactured in Australia. Its product range includes shade sails, shade structures, umbrellas, blinds, and awnings.

Services encompass design, manufacture, supply, and installation, as well as audits and inspections, repairs and maintenance, and contract fabrication. Residential services are available within a 1-hour radius of Geelong and Ballarat, while commercial manufacture and installation extend across Victoria. Products not requiring installation are available nationwide and globally. Shade 'N' Sails serves commercial, wholesale, and residential customers, offers a 2-year warranty on parts and labour, and recycles 95% of shade cloth.

What customers say

Based on genuine customer reviews

Practical help and sound product knowledge emerge as the strongest themes across the feedback for this Wendouree manufacturer and blinds shop. Customers repeatedly describe staff as approachable and quick to respond, whether the job involves Ziptrak blinds, sun blinds or repairs to shade sails damaged by wind and storm. A point made in several accounts is the confidence customers gain from the measure and quote visit, with assurance about product suitability and technical limits conveyed clearly before any commitment. Several reviewers note that repair work was assessed and quoted on the spot, and that completed sails were ready for collection within days, sometimes ahead of the promised schedule.

Pricing is described as fair and, in one case, competitive enough to secure the job against other quotes. The installation crews attract consistent praise for friendliness and helpfulness, and named staff including Zenna and Murray are thanked for professional advice and for meeting or beating timelines despite poor weather. Measuring instructions supplied with a replacement sail were found easy to follow, and delivery was included in the quoted price. Customers describe the finished blinds and sails as looking great and performing well.

ManufacturerBlinds shop
Shade 'N' Sails PTY LTD — Customer photo

Reviews

Reviews are taken from publicly available sources.

AK
Amy K10 September 2026

What a fantastic experience with Shade 'N' Sails! The entire process was smooth and stress-free. The team took the time to explain the options available and provided a very reasonable quote. The patio blinds are excellent quality, look great, and have made a huge difference to our outdoor living space. Any queries were quickly resolved and the installers were friendly, punctual, and left everything neat and tidy. Great value for money and outstanding service.

A
Adam18 March 2026

Management of this joint and the dubious ethics are really evident. Be careful with your money! Think they are above everyone. Poor work and communication. Poor so called customer service.

SB
Sharon Bosworth6 October 2025

What an excellent journey we have taken with Shade'n'Sails!!! After getting 3 quotes for Ziptrack blinds, we went with these guys, not just because they were a bit cheaper, but because the staff who came out to do the measure and quote instilled a feeling of assurance and product confidence. While we were away on holiday (in Bali!!!!), I received a phone call saying that our blinds were ready and asking to come in the next couple of days. Long story short, they installed them while we were away!!!! How good is that! They look amazing, are very practical and enhance and increase our outside living spaces. These guys are amazing! Cannot recommend enough.

GW
George W30 July 2025

Within a minute of arriving I had three friendly people assessing the damage to my shade sail and quoting for different levels of repairs. A few days later they rang for me to pick up the repaired shade sail. Amazing service!

KB
Kay Barr6 May 2024

Great people to deal with, very helpful. Our new blinds are beautiful. The installation guys were very friendly and helpful. Highly recommend.

LN
Lyn Nicholls4 January 2024

We bought a large shade sail to replace our old one. The directions on how to measure for the sail were easy to follow and it was great that the price included delivery. We have put it up and it is really good. The price was great (about the same price as our old one was 15 years ago!) I highly recommend this company!

BC
Brian Carroll20 December 2023

Our pool sail was destroyed by wind and storm damage.An insurance claim was lodged.Big thank you to the crew at Ballarat Shade n Sail for a professional and quick process in reinstalling our new sail before Xmas as they promised US.Why would you go pass this business, very happy customer

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Contact
+611300467423www.shadensails.com.au28-30 Old Creswick Rd, Wendouree VIC 3355
Working hours
Monday08:30–16:30
Tuesday08:30–16:30
Wednesday08:30–16:30
Thursday08:30–16:30
Friday08:30–16:30
SaturdayClosed
SundayClosed