Complete Blinds

We recently engaged Complete Blinds to install plantation shutters in our home and we could not be happier! Bronwyn was so informative and professional when she came to quote, explaining everything to me re the different types of shutters and what was best for our home. While they were not the cheapest, the quality of their product is second to none. We were told 8-10weeks but were lucky enough to get them quicker. The installer on the day was so friendly and efficient! Would highly recommend this company to anyone after shutters for their home!

Great experience with Complete Blinds. Bronwyn did the measurements and quote — everything was accurate. Jay handled the installation and was very professional and tidy. The reception staff were friendly and helpful as well. Very happy with the plantation shutters and the overall service. Highly recommend.

Troy was more than helpful and did an amazing job at our new apartment in Norwest! Definitely above and beyond in comparison to other blind companies we’ve used in the past

Thank you to Dean and the wonderful team from Complete Blinds for transforming our home. From the initial measure and quote to the installation, the whole process was an absolute breeze. Excellent communication, great advice on which blinds were best for our space/budget, and just all round professionalism. I loved how Dean brought an abundance of samples to the initial quote so I could feel the blinds too before making a decision. I can’t believe how much of a difference the roller blinds have made to the space - truly such a great investment. Highly recommend to anyone looking to update their home. Thank you again. We are so happy :)

I have had used this company service for some blinds and a curtain. From the outset, they have been inflexible with scheduling. They provide a narrow time slot and offer no flexibility other than postponing to a later date. Throughout the process, I repeatedly requested the first appointment of the day and was willing to delay installation to secure that slot. This request was never accommodated or properly addressed. My main dissatisfaction relates to my last two orders. A balcony installation was confirmed and booked, then cancelled at the last minute by the company due to one of the “staff sickness.” Rescheduling took an unreasonable amount of time. They then attempted to combine the balcony and bedroom installations on the same day. I clearly declined this, as the balcony job had already been paid for and was overdue to be installed, and there was no justification for delaying it further for weeks purely for their scheduling convenience. Despite this, I was given no meaningful alternative and had to accept their proposal. On the day of installation, I received a last-minute message stating that the bedroom item, the curtain, was not yet available, so only the balcony was installed. I then requested prompt resolution; however, I was left waiting another five days with no update. Each time I had to close off work to accommodate their appointments, it directly affected my working hours and my availability to people who rely on my professional services. This level of disruption is unacceptable. There is a clear lack of accountability from management and coordination staff. Repeated excuses such as “busy time of year” are not acceptable, particularly when these issues occur multiple times. The installation dates were set by the company, not by me, and they therefore carry responsibility to follow through or at the very least, to prioritise rectification when they fail to do so. This does not appear to be part of their management approach. I am still waiting for my bedroom curtain installation, which is now overdue. I would not recommend this company to anyone who needs to rely on agreed dates, particularly professionals with high responsibility work. In my experience, they are not reliable when accountability are required.

I’m a repeat customer of Complete Blinds Bella Vista and once again had such a great experience. Bronwyn was fantastic from start to finish – she really helped me choose and make decisions, which I appreciate so much. We went with sheers and a blackout curtain this time, and they are perfect! The quality is excellent and they’ve completely transformed our home. Installation was quick, professional, and tidy. Highly recommend Complete Blinds Bella Vista, and especially Bronwyn for her wonderful service!

Bronwyn was great in helping us pick the right blinds for our home. We are really happy with the designs and colouring. We got black out blinds in the bedrooms and motorised blinds throughout the house. Unfortunately the installation wasnt as smooth. Screws were missing from the motorised boxes as the installer didnt have the right screw driver to put it in so my husband had to fix it. Next, after numerous follow up phone calls, we were able to get someone out to check two motorised blinds - one kept jamming so they removed a seal, the other was very loud so they pulled it apart and shortened the rod. Most recently, one blind wouldnt close so we plugged it in to charge, assuming the battery had gone flat. When it still didnt work, my husband pulled it apart and realised it had never been connected to the charging cable. Once he attached it and put the blind back together it was fine. If he was not able to make these adjustments, I would have had to call someone out yet again. When you pay good money for blinds, you want the whole service to be good so unfortunately this was a little disappointing having so many bumps along the way.