James handled both the measuring and the installation on several jobs reviewed at The Blind Factory's Mulgrave showroom, with customers pointing to his experience and attention to detail on plantation shutters and blinds. Lachlan and Belinda are named on the sales and showroom side for talking through sheers, block-out blinds and shutter options, and one set of shutters took around ten weeks to manufacture because of an irregularly shaped window before a same-day install. The business also gets a mention for external awnings, with reviewers praising clear communication even over the Christmas period.
Reviews
4.8 / 5 · 614 totalI would highly recommend The Blind factory. I contacted them to help with roller blinds for a friend of mine. From start to finish, the service was excellent. The quote was very competitive too and we are very pleased with the quality and results. Belinda came to help guide through the options, and her recommendation for the colour selection was absolutely spot on! She has a great eye for detail and interior decorating. Belinda was amazing to work with, very patient, friendly and understanding as well, I highly recommend her. The turnaround time for the blinds and installation was also very reasonable :) Thank you Belinda & TBF
I have just finished renovating my 5th home and have had the Blind Factory dress my windows with blinds, sheers and curtains in every one. They are the highest quality with great pricing. Suzanne has advised on the best options and looks for what I want to achieve. Chris and Jacob have installed. Their service is second to none. I highly recommend the Blind Factory.
Had a great experience with The Blind Factory, especially James, who handled both the measurements and installation of our plantation shutters for the front rooms and blinds for the back and side windows. They look beautiful, fit perfectly, and function well. The blinds were installed quickly after ordering. The plantation shutters took around 10 weeks to manufacture because one of our windows has an irregular shape, but once they were ready, the installation only took a few hours. Definitely recommend these guys!
James was fantastic from start to finish. He was professional, friendly, and took great pride in his work. The shutters were installed perfectly, and he made sure everything was operating smoothly before he left. His attention to detail, punctuality, and willingness to answer any questions made the whole experience stress-free. It’s refreshing to deal with someone who genuinely cares about the quality of their work and customer satisfaction. I would highly recommend James to anyone looking for a reliable and skilled blinds/shutters installer. Thanks again for a great job!
Steve my installer was amazing. They look soooooo good and process was seamless. Jess looked after the initial sale and made it easy. We are thrilled.
From our consultation to the fitting we have had nothing but great service. Belinda takes the time to show you the range and ideas that you can pick from. Her professional and design approach I trusted completely. Gary who fitted the products was friendly, professional and very clean. I am so very happy with how my windows look. The product quality as well is great. We will be back.
I am extremely happy with the service and support provided by The Blind Factory. Their prices are very competitive and the staff is excellent to deal with from both in the Showroom and installers. They listened to what I needed and the whole process ran smoothly. They also provide a lifetime guarantee on their products which is terrific. I've received so many compliments from family and friends on my window dressings, which range from "sheers, block out blinds and shutters" throughout my home. thank you.